RIDER INFORMATION

A full Rider Manual will be sent out to a participants in the week prior to event weekend. Meanwhile, we have captured many of the frequently asked questions about taking part in Revolve24, our charity partner, JDRF, and our COVID-safe plan. 

Frequently asked questions

How do I add a new question?


To add a new question go to app settings and press "Manage Questions" button.




Can I insert pictures in my FAQ?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




Can I insert a video in my FAQ?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.





Revolve24

How do I enter Revolve24?


Registrations for the 24hr Challenge are HERE

Registrations for the 12hr Challenge are HERE

Registrations are 6hr Challenge are HERE

There will be no ‘on the day’ entries.




How much is registration?


This depends on which Challenge you choose, whether you are taking part solo, or in a relay team, and whether you register via a standard entry or a Charity entry. For the full range of entry fees, go HERE




What is the event schedule?


  • 24 Hour Endurance Track Relay runs from 12pm (mid-day) on Saturday 26 March to 12pm (mid-day) on Sunday 27 March.
  • 12 Hour Endurance Track Relay runs from 7pm on Saturday 26 March to 7am on Sunday 27 March.
  • 6 Hour Endurance Track Relay runs from 12pm (mid-day) to 6pm on Saturday 26 March.

*Subject to change dependant on track availability.




What is included in the Revolve24 Entry Fee?


• Free Mechanical Support
• Shared use of Pit Garage Space for you and your team
• 24 hour tea, water and snacks
• Pro-chip timing and Live Race Tracking
• Free Wi-Fi
• Charging stations for lights and phones
• Free Spectating
• Free Parking
• Race Ranking and Event Achievement Memento
• 24 Hour Grid qualification using our Strava group
• AusCycling Insured Event




Which circuit will we be riding in the event?


All three Challenges take place on the 4.95km International Circuit at The Bend Motosport Park. To look at the circuit in more detail, go HERE




Is there a minimum age requirement to register?


Riders must be over the age of 18 on the day of the event. 16-17 year olds will be considered on an individual basis – please EMAIL US




Do I need to be an AusCycling member to register?


Yes, Revolve24 and all riders receive public liability and personal accident insurance as all three Challenges are sanctioned by AusCycling. No, personal accident insurance is not included in the registration fee.

If you are not already a member then there are three ways to secure your membership
• You can sign up for a four-week free trial HERE
• You can sign up for a month Lifestyle membership, $9, HERE
• You can purchase a Day membership during registration for Revolve24, $30.




What kind of bike can I ride?


Road bikes, as this is a drafting event. Disc or rim brakes are permitted. No time trial bikes, bikes with aero bars or full disc wheels are permitted. If you have any enquiries about bike eligibility then please EMAIL US




Do I need lights on my bike?


For the 24hr and 12hr Challenges you will need a strong front light as the track is not lit at night and you will be riding on your lights. A recommended minimum is 400 lumen for your front light. You will also need a rear light, but this should be less powerful and be set on 'constant', not flashing.

The pit garages are lit at night but you may wish to bring a headtorch for getting around the site in the dark.

If you are staying at the Big 4 and are riding your bike to and from your accomdation at night, then you will need your lights and helmet on as this is a public access road.




Is a helmet compulsory?


Yes, it is compulsory to wear a helmet that complies with Australian Standard AS/NZ2063. Helmets must be worn (with the chin strap fastened) throughout the event. Any participant without a helmet will be removed from the event.




Can we draft behind other riders?


Yes, this is a drafting event. Please exercise the same courtesy that you would on a road when taking someone's wheel during your Challenge.




How will my team’s starting grid position be determined?


The grid position for the 24hr and 6hr challenge will be determined by your qualifying performance. When you register you will be invited to join a STRAVA CLUB. The total distance that you ride (km) and the elevation that you climb (m) during qualification period, combined with any donations you have raised for JDRF, will determine your grid position.

The qualifying peiod is from the moment you join the Strava Club until midnight 20 March 2022.




What if I have a ‘mechanical’?


You can come into the pits at any time that you like to attend to any bike issues. An experienced bike mechanic will be avialable in the Revolve24 pit garage during daylight hours to assist and will have a small stock of parts, inner tubes and tyres for purchase. We recommend that you bring your own psare inner tubes.

If you have a mechanical issue out on track and cannot return to the pits then please call the event emergency number 0403042447, flag down the event vehicle, which will be circulating, or flag down a fellow competitor to bring assistance.




Will there be a safety and event briefing?


There will be a mandatory briefing in the Welcome Centre, thirty minutes prior to the start of each Challenge. All riders are required to attend.




Will food and coffee be available?


Yes, there are a number of ways to get the food you need: - There will be food and coffee trucks in the paddock. - The Apex Bar and Dining is located on Level 1 in the heart of the main pit building. You can order food and coffee for take-away, or have a sit down meal. For opening hours of the Apex Bar go HERE - The OTR service station is at the entrance to The Bend Park site has a number of hot food options. The OTR is open 24/7.




What are the Race Across America qualifying distances?


To take part in RAAM as a soloist you have to have successfully taken part in a solo 24hr ride at an approved qualifying event. Revolve24 at The Bend Motorsport Park is the only qualifier in Australia. For Males the qualifying distance is 611km For Females the qualifying distance is 563km





JDRF

Who are JDRF and why is their program important?


JDRF is the leading supporter of type 1 diabetes (T1D) research in the world. JDRF’s vision is a world without type 1 diabetes. JDRF has transformed the understanding of TID and been a part of every breakthrough in T1D care in the last 45 years. JDRF drive innovation, demand action and stand with everyone facing life with T1D. While they search for a cure they are working to improve the lives of millions of Australians impacted by T1D. JDRF fast-track new treatments and technology, and advocate for financial support for those who need it most.




Is it a requirement to raise funds for JDRF?


The purpose of this event is to raise much needed funding to support JDRF but it is not mandatory to raise funds unless you have registered using a Charity entry. If you have registered using a Charity entry then you are committing to raise a minimum of $1,000 for JDRF.




Where does my fundraising go?


JDRF is the leading supporter of type 1 diabetes research in the world and has been part of every major breakthrough in T1D research over the last 45 years. Any funds raised for JDRF go towards the most promising, life-changing research to cure, treat and prevent type 1 diabetes. Find out more about JDRF’s research here




What is type 1 diabetes?


Type 1 diabetes (T1D) is a lifelong autoimmune disease that destroys the body’s ability to process sugar by attacking the beta cells in the pancreas that produce insulin. Insulin helps convert sugar into the fuel that our bodies need. Without insulin, sugar builds up in the bloodstream in life-threatening amounts. Since people with T1D cannot produce insulin naturally, they must take it either through multiple daily injections or from an insulin pump.




How can I fundraise?


There are so many different ways! Most people start by sharing their personal page on social media or via email – but don’t forget to personalise your page first! For more Fundraising Tools and Resources please contact Tamara Aitchison at JDRF – 0402 810 069




What is matched funding?


Your employer may support your fundraising efforts by matching your donation, dollar for dollar. Why not contact your HR department to see if your company offers a matched funding program? All donations over $2 are tax deductible.




How do I volunteer for, or get involved with JDRF outside of this event?


JDRF have many ways you can get involved to help create a world without type 1 diabetes. Learn more and get involved here If you would like to volunteer for this event or JDRF in your capital city please contact Tamara Aitchison on 0402 810 069





Covid-Safe

Is Revolve24 a Covid-safe event?


Yes, we have put in place a number of Covid-safe measures for participants, event staff and supporters. A number of measures are described below, and we ask every participant and every visitor to respect the following rules at all times:

- Don’t attend if you are experiencing any Covid-related symptoms (fever, cough, sore throat, shortness of breath, runny nose, loss of taste, loss of smell). - Practise good hand hygiene and make use of the hand sanitiser stations available at check and at each food venue onsite. - Respect social distancing at all times (keep a safe distance of 1.5m between you and other visitors). - Respect the directions given by the event staff. These measures may change in line with advice from SA Health.




What are the Conditions of Entry to The Bend Motorsport Park?


As a condition of entry, all visitors must declare and agree to the following prior to entering the venue:

  • You are not showing any symptoms of COVID-19.
  • You have not had contact with a person who has been confirmed with COVID-19 in the past 14 days.
  • You have not returned from overseas in the past 14 days.
  • You have not visited a location that has been classified a COVID-19 hotspot by the Australian Federal Government or Australian State Government. Specific locations, dates and times for SA are indicated on the SA Health website (https://www.sahealth.sa.gov.au).
  • You are not awaiting results of a COVID-19 test and are not currently required by relevant authorities to quarantine or self-isolate.
  • You agree to scan the QR Code on arrival at The Bend Motorsport Park– NOTE: please ensure you have the mySA GOV app downloaded onto your phone.
  • You agree to maintain physical distancing of 1.5m, in line with SA Government guidelines.
  • You will follow good hygiene practices while onsite.
  • You will follow any relevant Covid-19 Safety Plan requirements advised to you and any reasonable direction of Revolve24 Aus Pty Ltd staff, security staff, volunteers and/or emergency services.




What is the COVID-safe check-in procedure?


  • All visitors will be required to check-in via the mySA GOV app upon entry to the site and prior to approaching the check-in desk.
  • Check-in area (capacity: 100 people): only Revolve24 participants will be allowed to access this area.
  • Check-in will be open from 4:30pm to 9:00pm on the evening of Friday 25 March and from 8am on Saturday 26 March. All participants are encouraged to arrive in good time for your event.
  • There will be marks on the ground to indicate where participants can stand while queuing to register.
  • Our staff and volunteers in this area will wear masks and gloves.
  • Revolve24 is a timed event. Once you have obtained your timing chip, please affix it to the left front fork of your bike without assistance from staff.




What about returning my timing chip and the podium presentation?


  • Upon completion of the event please remove your timing chip and place in the container provided.
  • We all want to celebrate, and need do this in a manner which maintains social distancing. For the podium presentation, each team should choose one person to stand on the podium and receive the trophy and prizes on their behalf.




What happens if the event is affected by a Covid-lockdown?


• In the event that Revolve24 cannot be held on the 26-27 March due to Covid then we have arranged for a contingency date with The Bend Motorsport Park.
• Your registration will be automatically switched to the new date and if life happens to make this day unworkable, we are offering a full refund, less an administration charge of $10, with no further liability arising, whatsoever.




What if the event has to be cancelled?


As per the T&Cs all registrants have to agree on when registering, “In the event of the event being cancelled it shall provide the participant with a full refund, less an administration charge of $10, with no further liability whatsoever arising from such cancellation.”




What if the event goes ahead but I can’t travel to South Australia due to Covid?


If there is a Covid related ‘Stay at Home’ order in your resident state, or if the South Australia border is closed to your resident state due to Covid, as of midnight 24 March 2022, and you are unable to travel to South Australia, then you should contact Revolve24 in writing at r24aus@revolve24.com within 7 days of 27 March providing Revolve24 with reference to the relevant ‘Stay at Home’ order. Thereafter, Revolve24 shall provide the participant with a full refund, less an administration charge of $10, with no further liability arising, whatsoever.